Wednesday, March 21, 2007

People Mechanics, Part 1

Human Mechanics: Awareness, Learning, and Context

I have recently found myself picking apart the mechanics of fundamental human processes: Decision-making, learning, adapting, dealing with change, etc. To mention nothing of the psychology involved, it certainly has been a multi-disciplinary approach. Fields ranging from Information Theory to physics have found their way into my process and analysis of this academic study: One that I hope will have practical applicability.

Where to start?

General wisdom through the ages has passed on the adage that people have a tendency to do two things: Seek pleasure and avoid pain. Fueled by advancements in current technology this has been challenged. Dr. Gregory Berns of Emory University has dug more into the “what do humans want?” question. If pleasure is a sensational emotion that only happens occasionally then, it stands to reason, that something more substantive must exist along the way. Take from this that the ideal place to be is somewhere between pleasure and pain: Satisfaction. Let’s first examine this by looking at the definition of pleasure with a simple “define:” search in Google.

· a fundamental feeling that is hard to define but that people desire to experience; "he was tingling with pleasure"

· joy: something or someone that provides pleasure; a source of happiness;”

Two definitions stand out, yes: The second pointing at joy, or a source of being happy. The first one points to the simple abstraction and how difficult it is to pin down the true meaning of pleasure. Of course, it’s a subjective term, but pleasure is always a positive thing—therefore finding a definition across a sampling of many individuals, many subjectivities, shouldn’t be impossible.

Next, satisfaction:

· The human experience of being filled and enriched by their experience.”

And:

· act of fulfilling a desire or need or appetite”

Imagine moving up a hill: The hilltop represents the completion of the task, winning the prize for the effort that you’ve exerted. Although this supersedes satisfaction into pleasure, pleasure—especially in this context—is fleeting. There is also the downside that exposure to too much pleasure could desensitize its recipient to all but the most intense forms of it. Satisfaction, on the other hand, is achieved as a feeling of atonement for the accomplishment of component tasks of a larger pleasure-bringing project. In the long run, the seeking of satisfaction is better than the seeking of pleasure.

As with all behavioral mechanisms—satisfaction-seeking and pleasure-seeking, for instance, there is a “spectrum” to be observed. On one side of the spectrum of satisfaction there is complacency. Complacency is the maladaptive form of satisfaction. Destructive pleasure-seeking is the maladaptive form of pleasure. We’ll re-visit this topic later.

When we are trying to remember something one way of increase retention levels is to couple the proposed memory with something pleasurable. I’ve heard this recommended as coupling things you want to remember with thoughts of sex; while this might work (especially as a pleasurable form of memory utilization) , it fails to get to the heart of the matter and how memory really functions. Research into how people store memories show that the brain doesn’t store discrete pieces of data—such as the way a hard drive stores data as “1’s” and “0’s”. Instead the human memory is contextual in nature: When a topic was brought up by a person you were having a conversation with, did it make you remember something else? People have different types of memories. Among these are procedural and episodic. As you would imagine, episodic memory deals with the types of memories from your personal experiences and your past. Procedural memory, then, is what I often refer to as “drill memory,” or the type of memory that you utilize when you are doing something that is a set series of steps like brushing your teeth, combing your hair, arming a landmine, or formatting a report.

I read somewhere that people will remember about a third of what they read, half of what they see, and all of what they feel. Why does the “remember something alongside sex” trick work so well? Sex, generally, makes a person feel good: Thoughts that are coupled with satisfying or pleasurable feelings are well-retained. That is not to say, however, that data coupled with painful feelings doesn’t get remembered: It’s just that painful memories can be more easily forgotten and replaced with bad memories or otherwise repressed.

You might be asking yourself: “Which is better…episodic or procedural memory?” The simple answer: Procedural. I recall hearing an interview of a psychologist in which he took an Alzheimer’s patient to a golf course once. This patient was, once, a very avid golfer. Upon getting to the golf course and getting his hands on some golf clubs everything about golfing came back to the man. However, on the way back from the golf course the gentleman saw the golf course and the beautiful day and remarked how “beautiful the day was” and that they should go golfing.

I’ve long held to the belief that this is the reason that the military emphasizes battle drills. Just as you have probably seen soldiers, marines, sailors, or airmen march (although it is more likely to be one of the first two), you probably noticed that everyone performed a series of precise, discrete series’ of movements along with other members of their formation that can amount to some very spectacular sights to see. The same can be said for rifle drills: Everything in these drills and ceremonies is nothing more than a number of actions, one after the other. They can be repeated until perfect, able to be memorized to the point where someone can do it in their sleep.

The concept of drills does not stop at simply marching troops or inspecting their arms: Battle drills are used for many team maneuvers from building a bridge to constructing a mine-laying system. The more that drills are repeated and “drilled” into memory, the less a person needs to think about them when it comes to doing them. The concept of drilling removes the need to consciously thinking about performing a task when it matters, rather it is made a “second nature.”

Now, the talk about the emotional component earlier is not lost to the battle drill. The feeling of being a part of a team, that one has purpose, a sense of urgency: These are both satisfying emotions, adding to the effectiveness of the battle drill and why it can be remembered so well.

So, memories are often not simple bits of information stored in your brain. Rather, they are often embedded in a web of context. Data coupled with more data, random bits of different memories and types thereof comprising a larger set of data, eventually linking all thoughts in the brain together to form the sum of your experiences. Context is the key.

I’ve met people who have difficulty, for one reason or another, learning new data because of the lack of context it has in their everyday life. Of course, not everyone is going to find an essay on “Ode to a Grecian Urn” important, or even satisfying or pleasurable, to fit into their worldview. A person who has an affinity for history, art, literature, teaching, or to just broaden their perspective on the world at large is, however, going to take note of the Keats piece. People are often not compelled to expand their horizons with new sorts of information that don’t directly apply to their immediate world, though. How is one to combat this?

Log in tomorrow for Part 2!

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