Skipping directly from expecting your order to angry takes little energy and can couple the feelings which you’re presenting to those that witness your anger. The emotion that is going to be coupled with this dilemma is probably not going to be the one you want to have them take away about you. However, taking a deep breath and exerting a bit of energy into the situation will not only increase the quality for that interaction, but could also have spillover effects such that the order taker may be less likely to make such a mistake in the future.
Your power, therefore, is represented by your knowledge, skills, and abilities in relation to your environment. Recently decide that you like skim milk over two percent? It is likely inside your scope of influence, inside your power, to stop purchasing two percent milk for the lesser fat variety. Are you unhappy with a municipal ordinance that your town or city just passed? It could very well be within your power to get elected to your local governing body, increase your scope of influence by various means, and change the law.
I can’t emphasize it enough: Find ways to assimilate new knowledge, new data, into the context of your life and it will be more effective for you.
Think Macguyver: The guy that can take a set of seemingly mundane parts from a variety of sources that, in and of themselves, wouldn’t be able to accomplish a task outside of their primary area of expertise and make them into extraordinary devices: Take, for instance, when he disarms a bomb with hockey tickets or starts the truck in a recent commercial with a pocketful of things that he purchased at a local store, including a tube sock, a rubber band, and a tool to baste a turkey with.
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